Shipping Policy

Order Processing

We carefully prepare each order to ensure your fabrics and products are handled with care.

Orders are typically processed within 1–3 business days after payment is confirmed. Processing may take longer during holidays, busy periods, or when additional verification is required.

You will be notified if there is a significant delay.

Shipping Destinations

H’Amour LLC offers shipping within the United States and internationally, subject to shipping availability.

If you are unsure whether we can deliver to your location, please contact us before placing your order.

Shipping Times

Delivery times depend on your location, selected shipping service, customs procedures, and the courier handling your package.

Estimated delivery times will be provided when available. Delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

Shipping Costs

Shipping charges may vary depending on:

• Your delivery address.
• The size and weight of your order.
• The shipping method selected.
• International delivery requirements.

Applicable charges will be communicated during checkout or before your order is finalized.

International Shipping & Customs

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

Unless otherwise stated at checkout or agreed in writing, these charges are the customer's responsibility. Customs clearance may also cause delivery delays.

Customers are responsible for providing accurate delivery information and checking their country's import requirements.

Order Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow time for the courier's tracking system to update. If you need help locating your package, contact us with your order details.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error, contact us as soon as possible. We cannot guarantee address changes after an order has been processed or shipped.

Additional charges may apply if a package must be reshipped because of an incorrect or incomplete address.

Delayed, Lost, or Damaged Shipments

If your order is delayed, appears lost, or arrives damaged, please contact us with your order details and any relevant photographs.

We will review the situation and help determine the appropriate next steps. Delivery may be affected by courier delays, weather, customs, or other circumstances beyond our control.

Undeliverable or Returned Packages

If a package is returned because of an incorrect address, failed delivery, or refusal to accept delivery, please contact us to discuss the available options.

Any additional shipping or reshipping charges will be communicated before a replacement shipment is arranged.

Policy Updates

H’Amour LLC may update this Shipping Policy from time to time to reflect changes in our services or business practices.

The latest version will be published on this page with its updated date.